Can I turn my Samsung SDS IAM & EMM tenant into a Managed Service Provider (MSP) tenant?

Knox Premium knowledge base

How can I configure the company name displayed in the Samsung SDS IAM & EMM app?
Why are enrolled devices not showing compliance status in the SDS IAM & EMM console?
Why does the location map show somewhere other than where the device is actually located?
Are older versions of the SDS IAM & EMM Connector still supported after it is updated to a new version?
Are there any firewall ports that need to be opened for the SDS IAM & EMM Connector to work properly?
Are there any system or pre-installed apps that can't be blacklisted?
As a Managed Service Provider (MSP) admin for SDS IAM & EMM, how do I access each sub-tenant and view managed devices?
Can devices receive Samsung SDS IAM & EMM app updates without Google Play?
Can end users be prevented from setting up EAS-enabled enterprise email accounts in the personal space?
Can I add the Samsung Push Service app to the home screen in Kiosk Mode?

Article ID: 115012111027
September 02, 2017 00:02

Article ID: 115012111027 | Last Review: September 1, 2017 | Revision 1

[Environment]
SDS IAM & EMM

[Summary]

IT Admin wants to turn their existing SDS IAM & EMM tenant into a Managed Service Provider (MSP) tenant to manage multiple customer tenants.

[Resolution]
No migration scenario is supported at this point. Create a new MSP super-tenant to manage other customer tenants.

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