Article ID: 115012262588 | Last Review: September 1, 2017 | Revision 1

 

[Environment]
Samsung Android devices setup with Knox Container Only Mode (COM).

[Issue]
USB connections are not allowed in COM. How are files transferred out of the COM?

[Resolution]
There are two options to get files out of COM:

1. Email - For smaller files you can email them to yourself and access them on an external client.
2. Configure a cloud storage app in COM - e.g. you can setup Google Drive and upload the files. These files can then be accessed on another client.