Can the end customers of SDS IAM & EMM Managed Service Provider (MSP) tenants manage their own consoles?

Knox Premium knowledge base

How can I configure the company name displayed in the Samsung SDS IAM & EMM app?
Why are enrolled devices not showing compliance status in the SDS IAM & EMM console?
Why does the location map show somewhere other than where the device is actually located?
Are older versions of the SDS IAM & EMM Connector still supported after it is updated to a new version?
Are there any firewall ports that need to be opened for the SDS IAM & EMM Connector to work properly?
Are there any system or pre-installed apps that can't be blacklisted?
As a Managed Service Provider (MSP) admin for SDS IAM & EMM, how do I access each sub-tenant and view managed devices?
Can devices receive Samsung SDS IAM & EMM app updates without Google Play?
Can end users be prevented from setting up EAS-enabled enterprise email accounts in the personal space?
Can I add the Samsung Push Service app to the home screen in Kiosk Mode?

Article ID: 115012262628
September 01, 2017 23:42

Article ID: 115012262628 | Last Review: September 1, 2017 | Revision 1

[Environment]

SDS IAM & EMM

[Summary]

MSP end customers want to access their own consoles to complete simple management tasks.

[Resolution]

Yes. The system admin of each sub-tenant can access their own management console. The MSP admin is responsible for configuring the system admin account for each sub-tenant.

Was this article helpful?

Sorry about that

Why wasn't this helpful? (check all that apply)

Couldn't find what I was looking for

Information confusing or unclear

Instructions didn't work

Comments

Great!

Thanks for taking the time to give us some feedback.

Additional Support

Enroll or sign in to submit support tickets

A new look

We've updated the KC, KME, and KDP consoles to be highly engaging, easier to navigate and to provide optimal uniformity amongst our growing family of device enrollment and configuration solutions. Learn more

Knox White Paper

Download the Knox Platform for Enterprise White Paper

ARTICLES IN THIS SECTION