[Environment]
SDS IAM & EMM
Samsung devices

[Summary]

Migration of Knox Premium or Knox Workspace licences in EMM

[Resolution]
Once the license expires, the EMM agent will look for new a license configured in the EMM console. As long as the device has connectivity it will check for new licenses once the current ones expire.

As the license migration occurs the container may be temporarily locked (will not be deleted). Once EMM picks up the new license the containers would be unlocked. 

Depending on the timing, end users may not notice this occurring. The migration is automatic so users/admins do not need take any action.

 

To input licenses in the SDS IAM & EMM Console go to Settings > Mobile > Samsung Licenses.