[Environment]
All Samsung devices running the Knox framework.
[Summary]
[Summary]
Your device can automatically check for new security policy files every week. If you see this notice, you should perform a manual update to protect your device against the latest known threats. Make sure you have a network connection. Then tap Settings > General > Security > Check for updates.
If the update still fails, it may be due to:
If the update still fails, it may be due to:
- A network connection error (try again later when you have a good data connection),
- A device setting (if you have selected the Via Wi-Fi only setting to update the policy, make sure Wi-Fi is connected),
- A device memory limitation (close all background apps or restart your device),
- A policy file error (try again later).
