How do I capture logs to troubleshoot my device?
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[Environment]
[Summary]Any Samsung device
You might need to help troubleshoot a device issue by getting a log of the device's activities. The easiest way to get these logs from a Samsung mobile device is to use the SysDump tool:
If your device does not have a Phone (for example, device is Wi-Fi only like the Galaxy Note 10.1 2014 edition), use the Calculator app and enter (+30012012732+ in the keypad. This switches the Calculator to Factory Mode.