Why do I see the error, "The device does not meet your system administrator's security requirements", when trying to create a Knox container?

Article ID: 115013393648
October 11, 2017 17:53

[Environment]
SDS IAM & EMM Managed Android device

[Summary]
When trying to create a Knox container, the following error message appears: 'The device does not meet your system administrator's security requirements'

[Cause]
If the device doesn't support Attestation or has been compromised, Knox container creation will fail.

To create a container for a device that doesn't support Attestation,the Require Attestation Verification policy needs to be disabled.

[Resolution]
Disable the Enable Attestation Verification policy:

Open the Knox Admin Portal.
Go to Policies > Mobile > Samsung Knox Workspace Settings > Require Attestation Verification.
Ensure that the Require Attestation Verification policy is turned off.
- If this policy is turned on, select No from the drop down menu.

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