SDS IAM & EMM
What does 'Is Service User' used for in the Samsung SDS IAM & EMM Admin console?
By default, during a new user creation, the 'Is Service User' box is 'unchecked', so the user to belongs to the 'Everybody' role.
If the 'Is Service User' box is checked for a user, then this user will not be a part of any roles, including 'Everybody'role.
This means they will not have any rights (including access to user portal) granted by default, and these rights or role memberships must be manually assigned.
A Service User account will be listed under 'All Service Users' or 'All Users' Set filters in the user listings.
Please note that you cannot assign the'Everybody' role to a user by design. This is an automatically assigned role.