SDS IAM & EMM managed device
After configuring a Wi-Fi profile with Samsung SDS IAM & EMM policy, the device does not automatically connect to the Wi-Fi network when it is in range.
This is happening because there is a separate setting that controls if the device should connect automatically to known Wi-Fi networks.
You must configure a policy to allow your devices to automatically connect to known Wi-Fi networks.
- Log into the Samsung SDS IAM & EMM admin portal
- Create a new policy set or edit an exiting one to allow your devices to automatically connect to known Wi-Fi networks
- For Samsung Knox devices, go to Samsung Knox Device Settings > Wi-Fi Restrictions and set Permit user to connect automatically to known Wi-Fi networks to 'Yes'.
- For iOS devices, ensure that the Auto Join option is checked when adding the Wi-Fi profile under Mobile Device Policies > Common Mobile Settings > Wi-Fi Profiles.