[Environment]
SDS IAM & EMM managed device

[Summary]
After configuring a Wi-Fi profile with Samsung SDS IAM & EMM policy, the device does not automatically connect to the Wi-Fi network when it is in range.

[Cause]
This is happening because there is a separate setting that controls if the device should connect automatically to known Wi-Fi networks.

[Resolution]
You must configure a policy to allow your devices to automatically connect to known Wi-Fi networks.

1. Log into the Samsung SDS IAM & EMM admin portal
2. Create a new policy set or edit an exiting one to allow your devices to automatically connect to known Wi-Fi networks
3. For Samsung Knox devices, go to Samsung Knox Device Settings > Wi-Fi Restrictions and set Permit user to connect automatically to known Wi-Fi networks to 'Yes'.
4. For iOS devices, ensure that the Auto Join option is checked when adding the Wi-Fi profile under Mobile Device Policies > Common Mobile Settings > Wi-Fi Profiles.

For more details in configuring the Wi-Fi networks on your managed devices, please see the online Samsung SDS IAM & EMM Administrator’s Guide available here.