This feature is disabled by default. To enabled screen capture withing the Knox Workspace container, an IT admin must enable it in policies through their MDM portal. Also, due to HDCP restrictions, it is not possible to capture video using the MHL to HDMI connector.
Instructions for IT admins
To enable screen capture inside the container using SDS IAM & EMM:
- Inside the Samsung SDS IAM & EMM Admin Portal, click on the Policies tab.
- Add Policy Set or click on an existing policy.
- Under Settings, go to Policies > Mobile > Samsung Knox Workspace Settings > Container Settings > Restriction Settings > Permit screen capture.
- Select Yes under the dropdown menu beside Permit screen capture, and click Save.
To take a screen capture of the Knox container, hold the Power button and the Home key simultaneously.