Why can't I turn on"Background Network usage" in COM mode?

Samsung Knox Support
Knox Platform for Enterprise
Knox Platform for Enterprise knowledge base

Knox Platform for Enterprise knowledge base

Protocol for Knox device to Active Directory
What are the package names for Samsung Cisco AnyConnect and Juniper VPN clients?
"Network may be monitored" shown after installing a private CA certificate on device
Accessing Knox Workspace without connecting to Active Directory network
Blank content in email body on Knox supported devices
Boot banner not displaying upon device startup
Calendar events duplicated in Samsung Calendar
Can an network operator configure an E_APN on an employee’s device?
Can I create an RSA Key Pair on a Knox Platform for Enterprise device?
Cannot backup/restore devices in AE COPE configuration

Article ID: 115013772168
October 17, 2017 23:30

[Environment]
Samsung Knox Devices configured to be in Container only Mode (COM).

[Issue]
There is no menu option to turn on 'Background Network usage' when running in COM.

[Resolution]
This behavior is intentional. If required, the option can be added for devices based on a customer request. Please log in to www.samsungknox.com and create a ticket and make a request.

Was this article helpful?

Sorry about that

Why wasn't this helpful? (check all that apply)

Couldn't find what I was looking for

Information confusing or unclear

Instructions didn't work

Comments

Great!

Thanks for taking the time to give us some feedback.

Additional Support

Enroll or sign in to submit support tickets

Looking for other product help?

Knox Configure
Knox Mobile Enrollment
Knox Manage
Knox Platform for Enterprise
Samsung E-FOTA
Knox Deployment Program

ARTICLES IN THIS SECTION