This error can occur when there is a problem with your user account. In this case we need make changes on our end to resolve this so please log in and create a ticket @ www.samsungknox.com stating the account email that is currently blocked.
ARTICLES IN THIS SECTION
- How do I configure devices using Knox Mobile Enrollment?
- How do I configure profiles using Knox Mobile Enrollment?
- How do I enroll and unenroll devices using Knox Mobile Enrollment portal?
- How do I manage device users using Knox Mobile Enrollment?
- How do I set up Knox Mobile Enrollment firewall exceptions?
- How do I use the Knox Mobile Enrollment deployment app?
- I get a "Your account has been suspended for security reasons.." error message. What do I do next?
- Why can't I enroll my EU device into my USA KME account (or vice versa)?