How can I delete or disable my enterprise's Samsung SDS IAM & EMM setup?

Delete enterprise setup

There is currently no method to completely delete your Samsung SDS IAM & EMM setup, but you can remove data from the account:

Remove all Cloud and Active Directory user profiles from the Users tab.
Delete all apps from the Apps tab.
Delete all device profiles from the Devices tab.
Delete any custom policy sets from the Policies tab.
Delete any custom roles out of the Roles tab.
Delete any custom reports out of the Reports tab.
Go to Settings > Licenses and delete the license keys that are listed.
Go to Settings > Login Suffix and delete any custom login suffixes.
Go to Settings > Proxies and delete any Active Directory proxies that are linked to Samsung SDS IAM & EMM.

Only the IT admin who originally set up Samsung SDS IAM & EMM will continue to have access to it.

There is currently no way to completely remove a Samsung SDS IAM & EMM Admin Tenant, but you can submit a ticket in order to “disable” it.

When your tenant is disabled:

You cannot log in to Admin Portal for the customer’s cloud service.
Created users with administrator rights cannot log in to Admin Portal.
Created users cannot log in to the user portal.
On the user’s devices, the Samsung SDS IAM & EMM client remains installed, however, single sign-on is not provided for the web applications.
If you have installed cloud connectors, the cloud connector blocks all communications with the cloud service.

Was this article helpful?

Why wasn't this helpful? (check all that apply)

Couldn't find what I was looking for

Information confusing or unclear

Instructions didn't work

Comments

Thanks for taking the time to give us some feedback.

Looking for other product help?