Why can't I update my multi-app kiosk mode once it is pushed to a device?
Article ID: 115015940188
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[Environment] Knox Manage Kiosk Wizard update. Knox version*: All Model number: All Android version: All [Summary]
Updates to a multi-app kiosk mode do not work. The changes made are reflected in the Knox Manage console, but the Kiosk mode app on a device does not receive the update. If a new multi-app Kiosk is created, the updates are successfully applied, but future app updates do not work again.
By default, the Kiosk mode app does not update automatically. This is because because when the Kiosk app is updated, it momentarily disable Kiosk mode.The auto update feature must be intentionally enabled by the admin.
To enable auto updates, the Admin must enable the update kiosk app command. This can be found in the Knox Manage console under Device command > App management(Internal/Kiosk app) > Install > Select modified Kiosk app.
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