Samsung SDS IAM & EMM
Samsung SDS IAM & EMM connector communication service is moving from Azure Service Bus to TCPRelay.
In an effort to improve performance and reliability, Samsung is moving the Connector Communication Service for Azure Service Bus to TCPRelay. As part of this upgrade, we are asking customers to perform the following steps immediately to all of their tenants in order to avoid service disruption:
1. Upgrade to the Samsung SDS IAM & EMM Connector version 17.7-108 or higher. Customers currently using versions lower than 17.7-108 need to upgrade the Connector in order to support TCPRelay. Samsung will continue to support limited previous versions of the Connector to allow you time to upgrade.
2. Customers who utilize outbound web proxy/firewalls need to white-list new IP ranges. The entire range listed from the following link will need to be white-listed: https://docs.aws.amazon.com/general/latest/gr/aws-ip-ranges.html.
3. Reply to this email to confirm steps 1 & 2 (if applicable) have been completed for your tenant(s).
*There are several regions that have yet to be assigned Static IP blocks. A separate communication will be sent when they are available to white-list.
Thank you in advance for your cooperation in this effort. If you require any assistance making these changes, please contact Samsung Knox Support by opening a support ticket on samsungknox.com.