In order to minimize security holes while maximizing firmware management costs, Knox E-FOTA enables IT admins to push OS updates on all devices with its Forced Update features. An IT admin can select ‘Force’ when updating devices via an MDM console, which is equivalent to ‘Silent Update’ on Knox E-FOTA Advanced console when setting a Knox E-FOTA policy. The new firmware version will be installed without user intervention or user notification. Usually, IT admins set update schedules for Silent Forced Update to non-business hours.
Additionally, Knox E-FOTA Advanced offers a ‘Critical Update’ option which allows for a fine-tune on FOTA. End-users receive a pop-up and are able to delay (but not reject) the update if it is an inconvenient time. Unless the user chooses ‘Later,’ the new OS version is installed and updated within 5 minutes.