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Knox E-FOTA technical FAQs

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Does Knox E-FOTA incur data charges?

  • Article ID: 360019770154
    • | Last updated:

Unless the IT admin sets a restriction for the device to update only when connected to a Wi-Fi network, downloading updates through cellular data may incur mobile data charges from your service provider.

It’s recommended to download firmware updates when connected to a Wi-Fi network to avoid unnecessary data charges.

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