- Knox Mobile Enrollment (KME)
In KME, some users are encountering the following error when assigning a profile to a device:
Your access to this service has been blocked.
The user's account is missing the necessary permissions in KME.
Only the Super Admin can check or change the permissions assigned to a role unless other admins are also given the permission to view user roles. In KME, under Administrators & Roles, check that the role that the user is assigned to has the following permissions selected:
Devices and Uploads:Manage Devices
Device users:Manage Device User
Add, edit, assign and unassign
To add a new administrator and manage their roles, see the KME documentation on how to invite and manage admins.
To learn more about how KME handles admin permissions, see Role-based access control (RBAC).