• How do I use Group Policies to enable or disable hotspot tethering for my users' devices?
• How does Knox licensing work for tenants managed by the Managed Service Provider (MSP) owner in SDS IAM & EMM?
• How I can automatically force update of all Google Play applications in Kiosk Mode?
• How is the Knox license count updated in Samsung SDS IAM & EMM?
• I deleted my device from the SDS IAM & EMM console before it was unenrolled, now my device is stuck in kiosk mode. How do I exit Kiosk mode?
• I'm trying to view endpoints on Samsung SDS IAM & EMM, why does the server keep timing out?
• I've added a website to the "allow" rules for an IAM & EMM firewall policy and now I can't access any website. How do I resolve this issue?
• I've updated an Android in-house app, why aren't devices receiving this update?
• If I add multiple Knox licenses for SDS IAM & EMM, which license gets activated first?
• Samsung SDS IAM & EMM connector communication service is moving from Azure Service Bus to TCPRelay
• Setting per-app Firewall in Chrome on SDS IAM & EMM.
• What are the minimum Active Directory permissions required to install and configure the Samsung SDS IAM & EMM Cloud Connector?
• What does 'Is Service User' used for in Samsung SDS IAM & EMM Admin console?
• What protocols and ports are used for communication between Active Directory and SDS IAM & EMM management?
• Where are the Samsung SDS IAM & EMM servers located?
• Where can I find iOS and non-Samsung Android SDS IAM & EMM device policies?
• Which EMM policies are checked for compliancy?
• Why am I getting "Network unavailable" in the SDS IAM & EMM agent when enrolling?
• Why am I getting an Error 403 (Connection Refused) for Active Directory device and user accounts?
• Why am I getting this error message? “Enrollment failure. You do not have permission to enroll devices. Please contact your system administrator"
• Why are custom apps not getting updated to the newer version?
• Why are Exchange ActiveSync (EAS) profiles are not delivered to mobile devices?
• Why are my pushed device policies not working on my devices?
• Why can't I fetch device history beyond 30 days in Samsung SDS IAM & EMM?
• Why can't I see Active Directory users in the Samsung SDS IAM & EMM console?
• Why can't users select fingerprint as the unlock method after enrolling their devices in Samsung SDS IAM & EMM?
• Why do I get the error "User name already in use" while enrolling a new device in Samsung SDS IAM & EMM?
• Why do I get the error the “Deployment Programs are not available in your country” during Apple DEP Configuration?
• Why do I have 2 duplicate Serial Numbers in the Knox Premium portal?
• Why do I have WiFi connectivity issues while in range of a WiFi profile that is set in the SDS IAM & EMM policy?