• If a trial license expires before the customer changes it to commercial, how can customer apply a commercial license?
• I try to upgrade an application already installed in device using KC. While a new version of application is being installed in device after a new profile with a new app is assigned, an error occurs. I don’t know what’s wrong.
• Why is the WKC client app not automatically updating my wearable device when a push update is sent?
• How do I fix “signing failed” error cases?
• How long does it take the app to change status to “Ready to deploy” after uploading to the Knox Configure console?
• Does a wearable device need a network connection to receive push updates?
• How do I set up my Knox Configure account for the first time?
• Why do I get an error message when I try to add an admin to my Knox Configure tenant?
• How do I find a Knox Configure Customer ID?
• What is the difference between the Knox Customer ID and the internal customer reference?
• How long does it take to upload devices in the Knox Configure portal?
• Where are Knox Configure servers being hosted?
• Will customers receive an email when resellers upload devices on their behalf?
• What is the difference between Delete and Bulk delete?
• What happens to an existing API key in the Knox Configure console when I generate a new one?
• Do I have to specify whether I am uploading devices for Knox Configure or Knox Mobile Enrollment?
• Can I filter Activity logs by Upload ID?
• Set up firewall exceptions for Knox Configure