• Are the device management features for Samsung Android devices also available on iOS and non-Samsung Android devices?
• As a Managed Service Provider (MSP) for Knox Manage, can I add an existing tenant under the management of another MSP?
• Can an existing tenant change their name?
• Does Knox Manage add additional licenses to the amount of licenses purchased as buffer slots?
• Does Samsung access any personal information stored on Knox Manage enabled devices?
• If a user’s device goes missing, what are some recovery tasks that I could perform from Knox Manage?
• If my enterprise stops using Knox Manage, how long does the information remain stored in the Knox Manage database?
• Is there a limit to the number of devices that can be enrolled in Knox Manage?
• Is there an on-premise version of Knox Manage?
• What happens to the tenant and enrolled devices if the Knox Manage license expires?
• What operating systems (OS) are supported on Knox Manage?
• Where are the Knox Manage cloud servers located? What types of information are being stored on those servers?
• Where are the Knox Manage servers being hosted?
• Which languages are supported by the Knox Manage Admin Console?